A recent collaboration between the Bureau of Economic Analysis (BEA) and the Bureau of Labor Statistics (BLS) helps shed light on the segment of the American workforce employed by foreign multinational companies. This case study shows the opportunities of cross-agency data collaboration, as well as some of the challenges of using big data and administrative data in the federal government.

To improve customer service and give better answers to users of the USA.gov website, the Technology Transformation and Services team at General Services Administration (GSA) created a chatbot using artificial intelligence (AI) and automation.